Deploy AI Agents That Actually Deliver
Agentforce brings autonomous AI into every customer touchpoint — sales, service, marketing — built on your real Salesforce data. We design, configure, and launch agents that take multi-step actions without human intervention, with the guardrails your team needs to trust them.
AI That Acts. Not Just Answers.
Agentforce is Salesforce's native AI agent platform, grounded in Data Cloud and your live CRM data. Unlike traditional chatbots, Agentforce agents execute multi-step workflows — qualifying leads, resolving cases, drafting proposals — autonomously and at scale. Inforge specializes in scoping, designing, and deploying agents that fit your real business processes.
A proven process for every engagement
We map your use cases, data model, and handoff rules to define exactly where agents add value and where humans stay in the loop.
Agentforce only works well when grounded in clean, unified data. We configure your Data Cloud instance and connect all relevant data sources.
We design agent topics, actions, and prompt templates. Every instruction set is optimized for your specific org and business context.
We run structured scenario testing, edge case simulation, and configure trust layers before anything touches production.
Agents go live with dashboards tracking deflection rate, resolution time, and handoff frequency — so you can measure ROI from day one.
Agentforce runs inside Salesforce — no third-party AI layer, no separate vendor contract, no data leaving your org.
Agents act on your actual Salesforce records, not synthetic training data. Every response and action is contextually accurate.
You define exactly what agents can and cannot do. Human escalation paths are built in from the start, not bolted on later.
We instrument every deployment with dashboards tracking case deflection, lead qualification rates, and time saved per rep.
Ready to deploy your first Agentforce agent?
Let's scope your use case together. 30 minutes with a certified Agentforce architect, no commitment.